"I found A&E staff very helpful"
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
Overall pretty good. Was rushed into A&E via ambulance on Thurs 3rd Oct late at night in a great deal of pain & discomfort. Due to a prior brain injury (a separate problem), I had a lot of problems coping in a very busy A&E, but staff helpfully found a small quiet side-room. Did a lot of diagnostic testing, saw a doctor & surgeon fairly quickly and was out within 3 hours (which included a 45min delay for a blood test that needing redoing). Ambulance staff were also top notch with a staggering 2min response time (They arrived literally before we put the phone down!) A lot of people bash A&E depts for being busy (inevitable at peak Fri/Sat night times), but my experience was overall very positive with both hospital & ambulance staff. Thank you.