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The nhs staff were very nasty and horrible.They had no manners they have made me so much.Worse I was so despreate to jump out of the window as I was so depressed.I never want to be section in my lfie.As I feel so worse still after have been section. I will never end up in Callington Hosptial in my life it was the worse thignt hat have happen to me. Kinga

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Response from Callington Road Hospital

I am so sorry to read your account of your inpatient stay, it is recognised that going into hospital can be a stressful and frightening experience sometimes. However, it is not acceptable that staff made you feel worse and I am very sorry that this was the case. We would like to speak to you to understand more about your personal experience to see what we can do to help and to try to restore your confidence in the care you receive. The Patient Advice and Liaison Team (PALS) would be happy to speak to you and can be contacted at: 0800 073 1778 or 01249 468 261 With best wishes Jo Davis PALS Manager - AWP

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