"I have had cause to visit this ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

I have had cause to visit this hospital on several occasions - to have my baby prematurely, have visited casualty, and also several "minor" clinics.

I only have the utmost praise for this hospital.

They have always treated me well, kept me informed, and done exactly as promised, quickly and efficiently.

And as for the SCBU team and all those involved with the care of my now 4 year old - OUTSTANDING!

What could be improved

I don't think that anything will ever be "perfect".

But this hospital is getting there!

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Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will endeavour to pass on your message to the relevant Matron, Ward Manager or Head of Department.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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