"The time taken to answer you switch ..."
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Brenda Kerslake (as ),
What could be improved
The time taken to answer you switch board not an acceptable time, once through I was directed to patient information who transfered me to the ward my friend was supposed to be on only to find she was not there, I was then transfered to andonther Ward not there either!!!! I was then given a direct dial number for another ward and once again not there I fianally found her on the high Depenancy unit, and this was the ward I had been put through to the first time, I find all this to be totally unaceptable. as Chair of Health overview and scrutiny for Rochdale and also a member of the Greater Manchester Scrutiny board I will be taking this up with them