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"day surgery at Western general hospital"

About: Western General Hospital / General Surgery

(as the patient),

I had surgery last week.

Everything went well but what was also very important was the staff. From the nurses to the surgeon and the anesthetist everyone was very helpful, happy to answer questions, they explained what would happen, who would do what and just very humane.

This makes a difference in an environment that most patients would I think, rather avoid.

Please would you pass on my thanks to the team, starting with Casey.

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Responses

Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian 10 years ago
Stuart Wilson
Director of Communications and Public Affairs,
NHS Lothian
Submitted on 18/10/2013 at 16:59
Published on Care Opinion on 19/10/2013 at 11:12


Dear france12,

Thank you very much for taking the time to pass on your comments.

I am delighted that you have had a positive experience at the Western General Hospital as we strive to put patients at the heart of everything we do.

I can assure you that the kind words you have posted will be passed to the team who helped with your care.

Best regards.

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