"Waiting"

Anything else?

My son Oliver has just waited 2 hours in minor injuries. Three people who arrived after him were treated and looked in better shape than him. On asking when he will be seen staff didn't seem to know and said he was in a queue. I am appulled at this attitude and care of staff at this hospital,after all they are here to help the public.My son eventually gave up and struggled out of this hospital. Things need to be addressed here.