"East of England Ambulance Service "

About: East Of England Ambulance Service NHS Trust / Emergency ambulance

(as the patient),

I was involved in a road traffic accident last month (not my fault). Both a paramedic rapid response car and subsequently an ambulance were sent.

The staff were with me within 10 minutes for approximately 3/4 of an hour and were marvellous.

They were professional and knowledgeable and I feel I must thank the service for the care and attention they gave me, not rushing anything on what I believe was a very busy start to that Saturday night.

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Response from East Of England Ambulance Service NHS Trust

Thank you for your kind words about the ambulance crew that attended to you and I hope you are recovering well. I would like to pass on your comments to the crew involved and would be grateful if you could email eoeasnt.complaints@nhs.net or ring 0800 028 3382 with some further detail, if you are happy with this.

Thank you.

Kind regards,

Emma Sears

Complaints Manager

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