"Baby boy with respiratory problems"

About: East Surrey Hospital / Maternity

(as a parent/guardian),


My 9 month old son was admitted to Outwood Ward at Redhill East Surrey Hospital last weekend, following a dose of Croup, and then a further problem (either Asthma or a further infection). He was admitted and spent the weekend under observation.

The support and care that we received by all concerned, both in paediatric A&E and on the ward was incredible. Never did the staff seemes rushed or too busy. Nothing was too much trouble either in care, or reassurance and support for us anxious parents.

The reason for this comment though, is that the Staff Nurse allocated to us was a smoker, and took regular cigarette breaks throughout her shift. I'm staggered (with hindsight), that this is allowed on a childrens repiratory support ward. Every time she took my Son’s observations she reeked, and he will have inhaled some of those fumes.

Please pass this feedback on, to prevent further occurrence.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Eloise Clarke, Communications Manager, Surrey and Sussex Healthcare NHS Trust

Dear 'AndrewM'

Thank you for your comment - I'm glad on the whole you and your son had a good experience here. We would like to look into the issue of the nurse frequently smoking, and it would be very helpful if you could contact the Matron in charge with some details about your sons stay - his name and the dates he was with us. the matron is Joanne Farrell and can be contacted via switchboard 01737 768511 or email joanne.farrell@sash.nhs.uk

Many thanks for bringing this to our attention. Eloise.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story