"Eye Clinic"

About: Essex County Hospital

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A few months ago, after having dry AMD for several years, one eye developed wetAMD very rapidly. At the time i was terrified i would lose my sight. When i attended the Clinic i received reassurance that i would not & that treatment would start as soon as i met the criteria laid down by NICE. This was the most frightening part as i had to go home & just wait as my sight worsened until i met the NICE criteria. Obviously they have to start somewhere but waiting until you can hardly see does not seem right! When i met the criteria the consultant was amazingly gentle when giving the Lucentis injection into the eye. Not pleasant but certainly worth the panic as i have been extremely lucky so far in that my sight is better than when i had the first injection so that i can still read. Hoping & praying that this lasts as i have had my 3 injections now. I cannot praise the team highly enough especially on the day when they were running about 2 hours late & many people were complaining. They obviously did not see everyone of the staff from consultant down trying to cope, smiling & reassuring people that needed it. Wonderful people all, who i cannot thank enough for their time & care.

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Response from Essex County Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

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