"Visited grandmothers recently"

About: Norfolk & Norwich University Hospital

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Visited both grans recently (both in hopital at the same time). One gran was not fed fluids by mouth and her lips were stuck together. She was also bruised from head to toe by the incompetant nurses/doctors that were trying to take blood etc. She also expressed to us that the nurses were very rough with her as she was on her death bed. One gran was put onto a commode and the curtain and door was left open and anyone walking past the room could have seen in, talk about dignity. The nurses seemed to constantly be standing about laughing and joking. The NHS is wrecked and it is due to these sorts of behaviours of under staffed, lazy and untrained staff trying to get by which is only going to get worse

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Responses

Response from Norfolk & Norwich University Hospital

We are very concerned to hear about your Gran's experience and would urge you to provide details to our Patient Advice and Liaison Service on pals@nnuh.nhs.uk

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