About: Friarage Hospital Site

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What a fantastic experience I had being in hospital! The staff on Gara ward and CDU were absolutely amazing during my 6 day stay on Gara ward and also when I had to go to CDU several times. Not only were the staff so kind, friendly, helpful and caring to me but they were so kind to my parents and my children. I can not praise them enough. Their patience was amazing too, with some very rude and arrogant patients who were in with me. They all deserve medals!!!

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Response from Friarage Hospital Site

Thank you for feedback regarding your stay on Gara Ward and CDU at The James Cook University Hospital. I am pleased to learn your experience was a positive one for yourself and your family. I will ensure your comments are forwarded to the members of staff involved in your care and treatment, who I am sure will be very pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ With best wishes Mrs Linda Oliver Patient Experience Co-ordinator

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