"Happy With the Surgery, But"
About: Chase Farm Hospital Chase Farm Hospital Enfield EN2 8JL
Posted by Bean
Two months ago I was admitted for throat surgery. Iarrived at my appointment time and all was ok. I was seen within a few minutes of my allotted time. Post-surgery I woke in the recovery area at around 3pm. There were others around me who had surgery at similar times. To cut a long story short there were 5 of us still waiting for beds to go to at 9.00pm, some 6 hours later. As of 11.00pm there was an other older gentleman and I still there - at this point I had been told I was going to four different wards for the beds not to be available. Eventually I discharged myself at around 11.30pm as it was clear to me (unlike the recovery nurse) that there was virtually no chance of a bed on a proper ward becoming available. As I left the older gentleman was being prepared to be wheeled in to the reception area they laughingly call a 'ward'. I spent 7 hours on a recovery trolly, being assured a bed would become available. It seems the Bed Manager was telling the recovery nurse one thing and when the nurse rang the ward she was getting a completely different story. If I was a cynic it would be easy to come to the conclusion that bare faced lies were being told, either to me or the nurse. Either way it was a completely frustrating experience. Not related to this incident specifically, but my experience generally with the Trust has been poor. I was mis-diagnosed over the extent of a fractured wrist, which will ultimately lead to further surgery and probable complete loss of movement as it will need to be fused. My GP referrred me for a diagnostic procedure only for the Trust to send me away when I arrived saying that it wasn't worth doing - yet the NHS web site describes the procedure as being one of the appropriate diagnostic treatments. I also feel the 12 week delay for a physio appointment is much too long.