"have had to visit various outpatient ..."

About: Royal Blackburn Hospital

(as the patient),

What could be improved

have had to visit various outpatient clinics for myself and members of my family over the past three months..

The car parking is always a problem but I read that you are trying to redesign this . My concern is the number of patients that you allow to be outside the main entrance, wearing their "bed clothes" and dressing gowns, and smoking . There are signs everywhere but no action seems to be taken . It's even worse as they congreate around the parking Pay machines. You inhale the second hand smoke as you pay your parking fees, Why can't something be done about this? There are enough security officers around.

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Response from Royal Blackburn Hospital

Thank you for your concerns in this matter. The trust has a policy that states that all staff should challenge people smoking on Trust premises. Action will be taken to ensure that smokers are informed of the policy and of the implications associated with smoking on Trust Property.

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