"This is a really excellent service"

About: Telford referral and quality service (TRAQS)

(as the patient),

I saw my GP in late July and in August was contacted by the TRAQS team and offered an appointment in late August which was suitable for me. This is a really excellent service.

I attended the clinic and my problem was diagnosed and a prescription was given to me.

The consultant said that I would be sent a follow up appointment in four months to see if the treatment had worked.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for posting such a positive comment regarding your recent referral.

TRAQS aims to ensure that your referral is dealt with in a friendly and prompt manner, to ensure that treatment takes place without any unnecessary delay.

We are pleased that the service provided by TRAQS met with your approval and expectations.

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