"Blood Testing Department"

About: Chelsea & Westminster Hospital

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Let me start by saying that I am completely terrified by needles and hence giving blood/ have tests is traumatic to say the least. However I have got to give the blood testing department 5 out of 5. They were quick...I probably waited 10 minutes from taking my number to seeing a nurse and the nurse who treated me was amazing. She was caring, compassionate, calmed me down and took my blood quickly without any fuss. I hardly felt the needle and the whole procedure was over in minutes. So a big thank you to the team on duty morning of 03/09/13, especially the wonderful lady who saw me (I'm sorry I didn't ask your name, I was in too much of a tizz). I would recommend them any day.

Story from NHS Choices

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Response from Chelsea & Westminster Hospital

Hello, Chelsea and Westminster Hospital is delighted to receive your feedback. Thank you for your kind appreciation for our Phlebotomy Department, this will be passed on to the team. Kind Regards PALS TEAM

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