"Made me feel comfortable and settled"

About: The Princess Royal Hospital / Trauma and orthopaedics

(as the patient),

I recently had a hip replacement in late May this year.

I was in an orthopaedic ward at Princess Royal Hospital, Telford. All staff were brilliant and informative, made me feel comfortable and settled.

One nurse Milan knew I was upset and showed me pictures of his dog, which really cheered me up.

I would like to thank all staff at PRH. Nurses, cleaners, everybody.

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Response from The Princess Royal Hospital

Thank you so much for sharing your feedback. It is great to hear that you felt they were brilliant and informative and made you feel settled, and also that the male nurse went the extra mile to cheer you up. Thank you (woof).

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