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Grateful

Story from nhs.uk

"Grateful"

About: Royal Bolton Hospital

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Since March 2013 I have been attending the Eye Clinic. I've had endless tests and can't imagine how much these would have cost me had I been paying privately. From my first visit (A&E then the Eye Clinic from then on) I feel the care I have received has been wonderful. I've been treated with respect and felt I was in good hands. The hospital was as pleasant as it's possible for a hospital to be. My only complaint would be the waiting time on occasion at the Eye Clinic, where there were just so many patients needing attention. I feel really grateful for the NHS, staff and facilities and appreciate all this must be incredibly expensive to achieve and maintain.t

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Responses

Response from Royal Bolton Hospital 10 years ago
Royal Bolton Hospital

Submitted on 03/09/2013 at 14:08
Published on nhs.uk on 04/09/2013 at 04:00

Your appreciative comments will be passed to staff -- many thanks for sharing them. Yes, unfortunately the clinic does get busy which can cause some delays, but we're very pleased that over all your experience was a good one.

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Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 10 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 03/09/2013 at 14:10
Published on Care Opinion at 16:55

Your appreciative comments will be passed to staff -- many thanks for sharing them. Yes, unfortunately the clinic does get busy which can cause some delays, but we're very pleased that over all your experience was a good one.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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