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"Emergency dept"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

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My daughter visited the A andE dept with a ? DVT She is 25 weeks pregnant after 4 hours were given injection to self administer and given an appointment in the DVT clinic 3days later . When she arrived at the clinic no one knew about her and because she was pregnant would not see her. One nurse said to her that A andE staff know that she would not be seen at QMC so after 3 hours a very kind nurse told her to go to the city hospital. She was seen there but told to come back the following day at 9 which she did. The person who scanned her did not turn up until 9.50 We were not given any explanation until we asked for a complaint form . The communication is appalling. It cost her 3 separate parking fees. She was seen later that day in the maternity unit which was flawless.

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Responses

Response from Nottingham University Hospitals Trust 10 years ago
Submitted on 03/09/2013 at 12:38
Published on Care Opinion at 16:50


To help us to investigate this matter further, can you please contact me directly on 0115 924 9924 ext 65824 or via email to Alison.atkinson@nuh.nhs.uk, so that we can look into further.

Ali Atkinson, Head of Midwifery

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 10 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus
Submitted on 20/11/2013 at 11:38
Published on nhs.uk on 21/11/2013 at 03:00


To help us to investigate this matter further, can you please contact me directly on 0115 924 9924 ext 65824 or via email to Alison.atkinson@nuh.nhs.uk, so that we can look into further. Ali Atkinson, Head of Midwifery

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