"my daughter's septacemia"

About: Torbay Hospital

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My daughter had a raging fever and was behaving unusually. A&E did exactly the right things and discussed with us what they were doing and why, even though they had not reached a diagnosis. We were passed to pediatrics where my wife and daughter stayed for ten days. Approx day 2 or 3 we got the diagnosis of septicemia and around day 4 we noticed she wasn't using her leg properly and the infection had entered the bone. Our experience of the staff was a high level of professionalism and wonderful caring skill, from both nurses and consultants. These people were just brilliant! They did their jobs impeccably and with a sense of humour and empathy that made us feel cared for, that made us feel we were in a process we could trust, that lifted our spirits when we got a bit low, and that delivered the right results. I can't say enough good things about them. If this is the NHS, God bless it!

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Response from Torbay Hospital

Thank you for taking the time to comment on your family's recent experience at Torbay Hospital. We are really pleased that despite what must have been an extremely worrying time for you all, that you felt confident in the care and treatment your daughter was receiving, and the manner in which that care was delivered and explained to you. We wish your daugher well with her recovery and thank you again for your kind comments - these will be shared with our staff. Best wishes, South Devon Healthcare NHS Foundation Trust

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