"Long delay for pickup after outpatients appointment"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY
Posted by Peter662 (as ),
Re. Hospital transport by ambulance in a wheel chair situation - pick up service going to the hospital very good, crew of ambulance very helpful and kind. However on my return home from the outpatient visit, I had just missed the transport by 20 minutes because of delays in the waiting and consultation process and a needed xray. I then had to wait 3. 5 to 4 hours for the ambulance to return to collect me. This was on a Friday. The hospital staff and the ambulance drivers say that this is a normal occurrence on a Friday. It seems that this problem needs urgently looking at and other arrangements need to be made instead of arranging for the crew to return for the pick up in just over 1 hour.