"First Hospital stay very pleased with service and..."

About: Royal Preston Hospital

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Monday the 19th of August started like any other day. By 10.30 i had collasped twice I was driven to Preston Royal Infirmary A&E were I collasped a further three times in quick succesion. The doctor adviced me I needed a temporary pacemaker fitting then 24 hours observation. This was fiited in an operating theatre and i was on Coranary care ward by 4.00 in the afternoon, I cannot speak highly enough about the staff on this ward, everyone introduced themselves by there first name. They made my first ever hospital stay very relaxing, all the staff worked together as a team. You here through the media about the collaspe of the NHS and its staff moral. The nurses on this ward were happy, positive, and a credit to the NHS. I had a permanate pacemaker fit on Wednesday 21/08/2013, and went home the following day.

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Response from Royal Preston Hospital

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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