"I was a patient on ward B1 for ..."
About: Rotherham Hospital Rotherham Hospital Rotherham S60 2UD
Posted by alan (as ),
What I liked
I was a patient on ward B1 for 4 days at the beginning of the month.
The noise on the ward was not conducive to aiding recovery, with "buzzers" not being answered for 10 to 20 minutes on some occasions.
The telephones ring and ring, in fact my wife timed the lenght it took to answer and it varied from 5 to 18 minutes on one occasion, of course the patients in bed can hear this constantly.
I heard an elderly man ask for a drink of Horlicks at night but all that was on offer was tea or coffe, not much of an aid to restful sleep, and the same man asked for a bowl of porridge the following morning only to be told that only cereals or bread and jam were on offer nothing warm to eat.
The nursing staff were always busy and there seemed so few of them, the staff nurses often having to look after 2 bays instead of the one.
I was seen by one consultant and told I had to stay in, yet was seen later that day by another and told I could go home, however this was not passed on to the nursing staff
What could be improved
To have someone dedicated to answer the phones,
To improve the refreshments on offer particularly the night time drink.
To offer a hot midday meal rather than soup and sandwiches
To improve the liason between medical and nursing staff.
To try and cut down on the noise particularly at night
To increase the number of nurses/auxillarys on duty