"Secretary had all the time in the world to speak to me"

About: Calderdale Royal Hospital / Cardiology

(as the patient),

How lovely to speak to someone who really cares, rang regarding a few appointments I had attended and had coming up, Anne (Dr Bloomer's secretary) reassured me everything was fine, as I still hadn't heard from my own GP.

It was as if she had all the time in the world to speak to me, and I can imagine how busy she is.

So I wanted to say a big thank you for your customer service, and for caring.

many thanks

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Responses

Response from Linda Thomas, Calderdale and Huddersfield NHS Foundation Trust

Thank you for your kind comments, we will make sure Anne is aware. We really appreciate you taking the time to feedback to us.

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