"new car parking system at North Tyneside hospital"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by cara06 (as ),
A very confusing new method of payment has been introduced at this hospital. Cameras take your registration number as you enter and leave the car park. On a recent visit to an appointment I entered the car park at 09. 05, went to the machine and paid £1. 20 for an hour and entered my car registration number as instructed. I left the car park at 09. 50. Much to my dismay I have received a very threatening bill from a company called Parking Eye stating I did not pay. I know that I did and have a witness to verify it, unfortunately I can not find a receipt. I have spoken to staff and other patients who all agree it is a terrible system and mistakes are being made.
People going to hospital are usually unwell, appointments can be delayed etc- and this new system and its threatening governance add to the stress of these visits.
If the cameras are so good, | am happy to identify myself paying at their machine. North Tyneside Hospital needs to change this system asap for the sake of patients and staff.