What I liked
I am very disappointed to find out my appointment has been cancelled when I have arrived at the reception area. Firstly, I have wasted whole morning to ensure I am on time; secondly, it has taken 15 minutes to find a parking space and I spent £2.40 on ticket; finally, I have picked up a voice message from NHS on 1:58pm regarding on the appointment, unfortunately it was too late because my appointment supposed to be 1:40pm.
What could be improved
> Better communication - it takes 2 to communicate
> Better & more parking spaces
> Refund or enable to reuse my parking ticket for my re-arragement... please
"I am very disappointed to find ..."
About: Pinderfields General Hospital Pinderfields General Hospital Wakefield WF1 4DG
Posted via nhs.uk (as ),
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