"very efficient"

About: Stepping Hill Hospital

Anything else?

I visited this hosp with my daughter for a suspected broken wrist, I was very pleased with how quickly we were seen, booked in, saw assessment nurse, went straight to xray, waited about 10 mins, spoke to nurse, had to have another xray, couldn't actually see the bone we thought was broken, turns out, it was broken, very thorough, and very infomative staff! I think having the childrens a&e separate from the adults has made a huge difference. An overall pleasant experience! !

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Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you for your positive comment which I will share with the children's ED team. I hope your daughters wrist heals quickly.

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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