"I was questioned about my order by someone not a trained GP"
About: Adult community services / Continence advisory service Adult community services Continence advisory service Rotherham S60 1RY
Posted by Short27 (as ),
I order catheters from your service. It's inconvenient to ring your number. I prefer contacting the supplier direct, there is a day's delay in delivery due to using this service.
Also several months ago I was questioned about my order and if I needed them. I do not appreciate discussing my personal affairs with someone who is not a trained GP. My health issues and prescription requirements are between me and my GP and no one else.
Also, I requested the facility to send requests by email. I was advised I would have to call in to the hospital to set this up. This is an off way of setting up such a service and an inconvenience. It should be possible to do it online.