"Nurse was very friendly and I felt at ease"

About: Community Health Services / Phlebotomy

(as the patient),

When I arrived at Manor Farm Medical Centre there were about six people in front of me waiting to get their blood test done. I waited about half an hour to be seen by the clinician, there was only one person taking blood. The nurse was very friendly and helped me feel at ease while having my blood taken.

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Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Otter317

Thank you for letting us know about your experience when accessing our service. The staff concerned will be delighted to hear from you.

With kind regards

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