About: Worcestershire Royal Hospital Worcestershire Royal Hospital Worcester WR5 1DD
I saw an Out of hours doctor in my area after suffering a head injury resulting in many symptoms including dizziness and drowsiness. He suggested I could go to A&E Worcs for a scan of my head to rule out any bleeding and for my peace of mind.I left it until the next day and still felt ill so contacted my own surgery. I saw a doctor who also suggested the best thing to do would be to go up to Worcester for a scan. I went to A&E which is an hour from where I live. The receptionist was friendly and showed concern as head injuries can be serious. I was seen quickly by the triage nurse who I found to be rude. I then saw a nurse practitioner who was helpful and got me to see a doctor asap as I had already seen two doctors at home. I had to tell each person I saw exactly the same story and symptoms each time, better communication would have meant I would not have had to do this. The doctor kept making jokes as I told him what had gone on. He said that he would not give me a scan because of the radiation but referred me to a service that would give me a scan. This does not make sense to me. He sent me away with ibuprofen and paracetamol and a leaflet listing symptoms which I would need to go to A&E for. I had several of those symptoms but was still sent home anyway with painkillers.