"Might be clean but the Care is appalling"
About: Harrogate District Hospital Harrogate District Hospital Harrogate HG2 7SX
My partner drove me to A&E because of the excruciating pain I was in, I could barely stand and walking was difficult. He then had to go because we had no money on us, no phone and the kids were alone so had to go back home. The Doctor diagnosed a urinary tract infection and a fissure. I was given anti-biotics and told to eat fruit and informed I could go. What the Medics didn’t realise is I overheard them outside my cubicle saying they didn’t have the right medication in A&E to treat me. As I got dressed crying in pain I had to disturb a conversation with 7 Medics to ask them how to get a taxi home. They pointed in a direction as I held onto every piece of wall and furniture in order to get to reception without falling or fainting. Not one of them helped me or gave me any pain relief. My pain was off the Richter scale, tears streaming down my face and shaking. The Taxi driver was the only person that helped me. I knew it was more serious and that fruit was not going to fix my pain so I booked an appointment three hours later with my local GP. She diagnosed the worst case of Shingles she had seen in years and when she said I must be in horrendous pain, I burst into tears. I went home with 29 tablets to take each day for 7 days. Three days later and I’m on the mend and eternally grateful to my GP. Harrogate Hospital is a shambolic example of the NHS and I would drive 100 miles rather than see my family ever receive such appalling treatment. Don’t worry I won’t sue you but I hope the Medics are ashamed of themselves. If I was an elderly patient I’m sure my heart would have given up with the pain and stress I was in and the lack of care. I felt like I was making up the pain until my Dr recognised it. I'm sure you'll have a great response and excuse but it will never change my first hand experience, which was on such a quiet day for A&E. I wonder how they treat patients on busy days!