"Suspected DVT"

About: St Richard's Hospital

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I visited the A&E on Sunday 3rd August 2013 as my left calf had been swelling up over a period of a week becoming so swollen and painful I could hardly walk on it. I was seen quickly by the triage nurse, and although I waited 3 hours after that to be seen, I was satisfied that the patients called before me were obviously experiencing more serious conditions. The doctor I saw, although seemed a little inexperienced, was very careful to consider all the symptoms and possibilities, consulting with his colleagues for more advice as necessary, which I was very impressed with, as I could see he was taking me and my condition seriously. It was suspected that I may have a DVT and a very kind nurse demonstrated how to administer injections to myself until I was booked in for a scan to confirm the cause of the swelling. I visited the A&E again on the Tuesday as I was feeling dizzy and my leg wasnt improving, and was very impressed at the lengths the doctor went to, to make sure the suspected clot hadnt broken and travelled elsewhere in my system. I had my scan on Wednesday and thankfully there was no DVT, but I was sent to the Acute Medical Unit where the staff were extremely friendly, offering all patients lunch as we waited. Thankfully the consultant on call felt I had ruptured a muscle and gave me information on the muscle in question. All the staff at the hospital were very kind and very efficient. I visit doctors and hospitals extremely rarely, so I'm pleased to say I'm not an expert on hospitals, but as someone who will only go if very concerned about something, I would like to thank all the staff for taking my pain and worry seriously and being so careful, professional and sympathetic. Jackie Hill

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