"very dirty a lot of inactivity ..."

About: London Road Community Hospital

(as the patient),

What could be improved

very dirty a lot of inactivity by staff have had to contact on numerous occasions to get them to send letters to my gp very very poor

surely nurses can clean instead of socialising with each other

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Responses

Response from London Road Community Hospital

Thank you for your comments Pete. I have fed them into our Trust public and partnership unit who use feed back to improve services. Interestingly on the GP letter issue, as a Trust we are thinking of using email or other means to speed up the process of sending GPs discharge letters. We know how frustrating such delays can be as it leads to a lack of communication between us, you and your GP.

Thanks again for taking the time to post a comment. If you would like to discuss the matter further please contact our PALS department at pals@derbyhospitals.nhs.uk or by telephone on 01332 347141.

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