"Disclosure to 3d party of Diagnosis"

About: Airedale General Hospital

Anything else?

I was informed by an adult social worker that my elderly Mother had Vascular Dementia. The Mental health Doctor or team did not have the courtesy to advise me as next of kin. What about Patient/ Doctor confidentiality? I was extremely upset and then 5 days later was told it was a mistake. Absolutely disgraceful and in-accurate. As my Mother had a Urinary Tract Infection and was suffering from confusion when she was assessed.

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Responses

Response from Airedale General Hospital

We are sorry that there appears to have been a communication breakdown and would very much value talking to you about your experience. We hope you will contact our Patient Advice and Liaison Service (PALS) team on 01535 294019, so we can look into this further.

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