"Thank you, thank you, thank you, I feel like new."

About: Lincolnshire Partnership NHS Foundation Trust / Psychotherapy

(as the patient),

After reading some comments I was a bit anxious about this place however.

Having self referred myself to this service I was called in a matter of days with a telephone appointment being made for me to suit when I was free. I have to say I wasn't sure about talking on the phone but the person was patient and understanding with me. We agreed initial phone treatment which helped a bit and after this I was put on a list to see a more specialised therapist. After only waiting 4 weeks I saw a CBT therapist who has changed my life. The building although in a shopping centre is easy to get to. They even give drinks when you are waiting which I have never seen in the nhs before. Thank you, thank you, thank you, I feel like new.

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Response from Marion Christopher, Patient Experience Coordinator, PALS & Complaints, Lincolnshire Partnership NHS Foundation Trust

I am delighted to hear of your positive experience, Lincolnshire IAPT staff are dedicated to providing a high quality, evidence based service and it is always nice for them to hear good news stories regarding how they have helped people.

Serena Trevey, Team Leader, Lincolnshire IAPT.

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