"Cleanliness; many professional ..."

About: Lincoln County Hospital

(as a relative),

What could be improved

Cleanliness; many professional staff didn't sanitize their hands when dealing with patients. Consistancy; professional members of staff seem to disagree with previous treatments given.

Dignity; witnessed staff treating patients with complete disregard to their dignity.

Disability awareness; staff seemed unable to comunicate in an appropriate manner with hearing impaired patient, leaving him unsure of what was going to happen to him.

Organisation; lost papers, lost appointments, forgot they had the patient on the ward etc...

Story from NHS Choices

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