"Neurosugery planned operation"
My wife has a brain tumer diagnosed April 13 went to pre op gave all info as requested planned admission 21-07-13 only to be told sorry no bed available ok but should someone in this condition be treated this way ( Mental Cruelty ) so we get another date 04-08-13 this time she is a priority and yes she got a bed, only to be woken at 02:15 hrs to be asked where is your paperwork we have no files for you ( was this necessary could it not wait till morning) then she is off for a Mri scan given a gown socks etc marked up for op then spoken to by doctor re op all explained!!! then after two hrs sorry we do not have a bed in CDU again more mental cruelty she is left weeping did anyone give her any support! No left alone till I arrived with my daughter ( very caring don't think so ) & then I ask what happening I would like to speak to the chief exe after 1.5 hrs I go back to nurses stn & I get some in the room in 5mins saying that the op is now on for Thus 08-08-13 ok fine will this o yes providing we have a icu bed, after more discussion the nurse manager left the room and myself & daughter left 30 mins later 17:15 Then the registrar comes in at 18:30 & says we are doing the op tomorrow! lets hope this happens this time but it is very strange that when I mentioned that the whole exercise was for the hospital to tic a box on their key performance indicators as she was a priority after being let down on the 21-07-13 although denied it beyond belief perhaps they should try writing a soap about a hospital like this if any one ever asks me about this so called centre of excellence don't go there! I myself had Bowel cancer a little while ago & was treated at George Eliot Nuneaton (which is said not to be very good ) so the key indicators say however my care there was far above what my wife has had to go through at least you are a person not a number on paper