"Fab staff on Ward 16"

About: Good Hope Hospital / General surgery

(as the patient),

After all the nightmares you hear about the NHS I have to say what a great ward this is and the staff are fab. Everybody was so kind and attentive.

Special credit to the nurse who went and fetched my bags from the day case unit so that I could have my belongings and settle in better. The food choice was good and I must say even tasted really good. The ward was very clean and a cleaner was always around.

Hats off to you guys working on this ward. Staying in hospital is never a joy but you made the experience a good one and I will only ever ask to go to Good Hope now.

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Responses

Response from Good Hope Hospital

Dear Janeysb,

Many thanks for taking the time to feedback your positive experience of your time on Ward 16 here at Good Hope, I will ensure Sister Hawthorn and the team are shown these kind words.

Wishing you a speedy recovery,

Chris Wright

Associate Head Nurse

Response from Mark Newbold, Chief Executive, Heart of England Foundation Trust

picture of Mark Newbold

Dear Janeysb

Thank you for your kind comments. The staff, including our kitchen and cleaning staff, will be delighted to read them. I do hope your recovery is going well

Kind regards

Mark Newbold, Chief Executive

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