"Avoid at all cost"

About: West Middlesex University Hospital

Anything else?

Awful service. Everything about this hospital is poor and I would advise anyone needing care or treatment, stay away from this place and go elsewhere. Staff are rude and unhelpful, the nurse wouldn't give me his name, found his name on a document and asked him if it was which he denied. A doctor later confirmed it was indeed his name. This was just one of many problems I faced at this hospital during my recent visits. This hospital should definitely be shutdown from the government cuts.

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Responses

Response from West Middlesex University Hospital

Thank you for taking the time to leave us feedback about your experiences at our hospital. We appreciate all feedback we receive and would like to apologise that your experiences do not reflect the high standards we aim for. Your comments have been forwarded to the senior managers who oversee surgery. However, we would like to have the opportunity to investigate your issues and respond to you directly. We would encourage you to get in touch via our patient advice and liaison service: pals.service@wmuh.nhs.uk / 020 8321 6261.

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