"excellent care"

About: The Whittington Hospital

Anything else?

I was initially diagnosed through the ambulatory care pathway and later admitted via A&E for the same condition and scheduled for surgery within 48 hours. I was kept very well informed by the surgical and medical teams, and received excellent, compassionate care from the nursing staff. I had a minor concern over some aspects of student trainee procedure that was dealt with swiftly by senior nursing staff. Overall I feel I was very well managed and cared for through a traumatic and painful episode.

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Response from The Whittington Hospital

Thank you so much for your feedback. I am so pleased that you had such a good experience in our Urgent Care Centre. I will ensure that you kind words are fed back to the staff who work in this department to provide such an excellent service. Yours sincerely Cassie Williams Head of Patient Experience

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