"I could not get through to the clinic"

About: NHS Rushcliffe CCG

(as a relative),

My wife has an appointment with the incontinence clinic a week from tomorrow. The appointment was originally at Rope Walk but is now on South Sherwood Street.

Yesterday I tried to call the clinic half a dozen times to confirm the appointment time and venue; I needed to be sure of where I needed to take my wife for her appointment. I could not get through to the clinic, this is not very helpful.

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