"Poor treatment of elderly"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
When my Mum was in Bournemouth hospital following a stroke we were shocked at the noise levels, understandable in the day but at night. People were shaken roughly to wake them for blood pressure (not convinced night time checks are always absolutely necessary - sleep is vital) which did heart patients, nor anyone any good at all. There is way too much emphasis on drugs and not nearly enough on fresh air, good food and sleep. These things are fundamental to getting well. Staff were generally polite but there is no real 'care' no kind word or a cuddle like there used to be. It may be felt that in some wards there is no time but I believe kindness and warmth go a very long way to a person's recovery. These things may not constitute a lacking on a checklist but they should be fundamental surely.