"A&E and Ward 8"

About: Solihull Hospital

Anything else?

I was admitted to ward 8 via the A&E department at 5.45pm on 13/5/2013 following a severe headache.I had never experienced pain like it.The receptionist on duty at A&E could see how uncomfortable I was and led me by the arm to a cubicle for assesment. The doctors and nurses who attended were fantastic and I was subsequently moved to Ward 8 where I underwent tests for the next three days. Everyone on the ward from the consultants,doctors and nurses to the auxillary staff are fantastic.They do a remarkable job with dedication, professionalism, and a very caring attitude.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Mr Fryer

Many thanks for your feedback regarding the care and treatment at Solihull Hospital. I will forward your email to the Emergency Department (ED) / Acute Medical Unit (AMU), Lead Nurse who will be pleased to received this feedback.

Good luck with your future treatment. If there is anything else we can do please don't hesitate to contact the ED/AMU or Patient Services Team on 0121 424 0808.

Kind regards

Iona

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Response from Solihull Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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