"Choice of hospitals helped"

About: Telford referral and quality service (TRAQS)

(as a service user),

The GP experience was positive and relevant.

The choice of hospitals helped in following the GP referral and positive in the hospital choice.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your comments.

TRAQS was established with the direct involvement of GPs to offer a comprehensive service including a choice of hospitals/clinic at a location and time that is convenient to the patient. I am pleased to note that we have met our aims in your case and you are pleased with the service provided not only by TRAQS but by your GP.

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