"Pressure put on me to accept TRAQS doctors choice"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Head390 (as ),
I had thought that TRAQS was about giving the customers their choice of hospital. However, I now now been advised by staff at TRAQS that their doctor looks at the case and recommends which service the customer should have.
I felt pressure was put on me to accept their doctors choice (a visit to a clinic) rather than the appointment with the consultant which my GP had requested.
This makes me think that the TRAQS service is actually about saving money. I also believe that my complaint will be buried.