Anything else?
this is not so much a complaint as an observation, having worked in an A & E deparment these points were clear to me. During our wait in the department there was a cleaning sign in the main doorway saying wet floor noone moved it in the hours we waited (I dont care) it was clear that there was a system of sorting clients i dont know how it worked, There is no information for waiting patients, there could have been a nurse assesing patients and monitoring the waiting patients. Some people were there when we got there and were still there when we left. not assed and not seen. the whole atmosphere of the place is nobody is caring. There obviously distressed and axious people as one would expect But there was very little care.
"obvious malfunctions"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted via nhs.uk
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