"Terrible customer service"

About: Central Middlesex Hospital

Anything else?

I rang Central Middlesex Hospital in this morning several times, wasted more than 1 hour , all the time transferred to wrong Hospital/Dept . This switchboards should have well trained staff and enough resurces to deal with the influx of calls. Very bad organising !

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Response from Central Middlesex Hospital

We were sorry to learn of the problems you experienced with the switchboard service at the Trust. Your comments will be passed onto the management team for this area so that they can take appropriate action

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