"Terrible customer service"

About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS

Posted via nhs.uk 10 years ago

Anything else?
I rang Central Middlesex Hospital in this morning several times, wasted more than 1 hour , all the time transferred to wrong Hospital/Dept . This switchboards should have well trained staff and enough resurces to deal with the influx of calls. Very bad organising !

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Central Middlesex Hospital

Submitted on 09/07/2013 at 11:53

Published on nhs.uk on 10/07/2013 at 04:00

We were sorry to learn of the problems you experienced with the switchboard service at the Trust. Your comments will be passed onto the management team for this area so that they can take appropriate action

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Terrible customer service

"Terrible customer service"

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