"I had pneumonia and I was hospitalized ..."

About: Basildon University Hospital

(as the patient),

What I liked

I had pneumonia and I was hospitalized for 3 days in 2006. The staffs, especially the nurses were more than brilliant. Very attentive to detail, always smiling and responding to your question. I was really impressed by their very hard work and commitment.

What could be improved

I believe than in emergency reception area it is room for improvement in the staff openness and compassion to the clients.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››