"Nobody answers the phone"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
I called the main hospital switchboard to try and speak to a receptionist in the ophthalmology department on 3 July. So far I have been listening to the phone ring for 22 minutes. I am pretty appalled by this. If the department is busy, why not use an answering service where I could leave a message? While I'm writing this, the time has gone up to 26 minutes.