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First class service

Story from nhs.uk

"First class service"

About: West Cornwall Hospital (Penzance)

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I recently attended West Cornwall Hospital , 24/6/13, for day case surgery to remove my gall bladder. The care I received from the moment I arrived was exceptional. All staff I encountered during my stay were very friendly, professional, informative and caring. The ward was clean and calm making the whole experience the best it could of been!! I am extremely grateful and thankful to all concerned. Well done to an "A" team.

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Response from West Cornwall Hospital (Penzance) 10 years ago
West Cornwall Hospital (Penzance)

Submitted on 29/08/2013 at 15:31
Published on nhs.uk on 30/08/2013 at 04:00

Thank you for your extremely positive comments about the whole team. Responses like this help to reassure the staff that they are providing good quality care to all concerned. These comments can also help allay any concerns anyone may have whilst awaiting treatment here at WCH. I hope you are recovering well after your surgery and I will pass on your comments to the team - Adrian Evans, Surgical Unit Manager/Charge Nurse

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