"Lucentis clinic J"
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WH
Posted by Anonymous
I attended clinic J last Friday. I appreciate that these clinics are very busy but I wish I could have an explanation as to why I attended at 1pm as planned and did not get out of my seat until nearly 2pm. It was very clear that the nursing staff were working under great pressure as they had been left with only 4 staff for about 70 patients. The consultant doing the clinic did not arrive until nearly 2pm so obviously there is an immediate backlog. I know the MREH is a centre of excellence but the management of that department appears not existent .I stress again , in my opinion a lot is due to lack of management support to the hard working nursing staff. I left the department at 5.15pm for a 1pm appointment. Perhaps your appointment invites should be changed to'allow six hours for this appointment' not 2 hours?